The Unexpected Counselling
Workshop sessions for teachers to support the development of active listening skills for complex situations:
Content of sessions –
- active listening theory and activities
- non-verbal messages
- mirroring
- reflecting
- paraphrasing
- checkers
- sentence starters to help develop skills with reflecting/paraphrasing
- encouragers
- open and closed questions
- solution questioning
- eliciting exceptions
- closing a session
- experiments in between workshops
- reflections on experiments
- listening to a concern in a meeting (problem content, core messages, exceptions, notes and possibilities)
- problem solving vs solution building talk
- meeting framework: Solution focused meeting (items for discussion, issues/concerns, what’s ok, actions agreed, WWW
- videos, activities and resources
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