The Unexpected Counselling

Workshop sessions for teachers to support the development of active listening skills for complex situations:

Content of sessions –

• active listening theory and activities
• non-verbal messages
• mirroring
• reflecting
• paraphrasing
• checkers
• sentence starters to help develop skills with reflecting/paraphrasing
• encouragers
• open and closed questions
• solution questioning
• eliciting exceptions
• closing a session
• experiments in between workshops
• reflections on experiments
• listening to a concern in a meeting (problem content, core messages, exceptions, notes and possibilities)
• problem solving vs solution building talk
• meeting framework: Solution focused meeting (items for discussion, issues/concerns, what’s ok, actions agreed, WWW
• videos, activities and resources